DESCRIPTION

Enjoy the fast pace and use your super star Customer Service skills to service clients and sales teams alike in this full time, permanent Dandenong South based role.

What you will be doing:

• Input, monitor and coordinate customer orders (40-50 p/day)
• Manage all customer enquiries (30 – 40 p/day)
• Accurate pricing data entry
• Prepare customer credit adjustments and customer invoices
• Communicate transit times, coordinate PODs and ETAs for customer orders
• Communicate with internal departments as required to provide support

About you:

• Hands on experience in a fast paced working environment
• Experience with SAP very highly regarded for this role
• Salesforce or similar CRM experience beneficial
• Minimum year 12 secondary education
• 3-5 years experience in a similar customer service environment
• Numerical data entry speed of 8500 alpha numerical p/hr
• Professional and friendly phone manner
• Able to contribute proactively within a team setting
• Intermediate level knowledge of MS Word and Excel
• Previous experience in processing DG export shipmnents would be advantageous

About the role:

• Full-time, permanent role
• Monday to Friday 8am – 4pm or 9am – 5pm or similar
• Based in Dandenong South
• Salary circa $55K + 10% super (commensurate to experience and quals)
• Be part of a great team who are global industry leaders.

To apply for this role, please submit a covering letter addressing your suitability to the role along with your up-to-date resume. For any questions relating to this position, please contact Hanni 0403 335 087 for a confidential discussion.

At Horner we embrace diversity, inclusion and equal opportunity. We recognise the value of a diverse workforce and the creation of inclusive workforce cultures. We welcome and encourage applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTQI, and individuals with disabilities or culturally and linguistically diverse backgrounds.

We provide reasonable adjustments for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@horner.com.au

Interested in hearing about more jobs like this? Subscribe to job alerts at www.horner.com.au/jobs