DESCRIPTION

Looking for a COVID-proof job? Work for a thriving e-commerce business and apply your systems-based approach to provide holistic administration support to the business.

Smartie Pants is a boutique distributor of world leading nursery, kids & gift brands. They take pride in their unrivalled commitment to providing the highest level of customer service and care. The team’s forward thinking approach to business delivers the very best of innovative products, premium brands and smart systems.

What you will be doing:

• First point of contact for the business – triage calls and emails (on behalf of Smartie Pants as well as the individual brands they distribute)
• Answer basic FAQ product/sales questions
• General office administration
• Process orders via email, phone and web and manage purchase orders
• Manage expenses and accounts payable ensuring accurate data entry to DEAR
• Directly work with sales reps to ensure accuracy from manual excel orders
• Check data accuracy on adjusted orders and invoices
• Manage the online filing – systems clean up (Cloud Best Practice)
• Liaise with the Warehouse Manager to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales and commission reports
• Stay up-to-date with new products and features
• Adhoc tasks as required by the team

About you:

• Proven work experience as a Sales administrator or Sales support officer
• Hands on experience with DEAR or comparable ERP software
• Intermediate working knowledge of XERO and Excel
• Understanding of sales performance metrics
• Excellent organisational and multitasking skills
• A team player with high level of dedication

About the role:

• Part-time, permanent role (approx 20-30 hours per week – negotiable)
• Monday to Friday – within standard business hours
• Based in Moorabbin out of the CLIK Collective e-Commerce hub – get to know other small businesses at lunch
• $30 per hour – negotiable depending on experience
• Family owned business where you will have autonomy in a supportive working environment

How to apply?

To apply for this role, please submit a covering letter addressing your suitability to the role along with your up to date resume/CV. For any questions relating to this position, please contact Hanni 0403 335 087 for a confidential discussion.

At Horner we embrace diversity, inclusion and equal opportunity. We recognise the value of a diverse workforce and the creation of inclusive workforce cultures. We welcome and encourage applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTQI, and individuals with disabilities or culturally and linguistically diverse backgrounds.

We provide reasonable adjustments for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@horner.com.au

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