DESCRIPTION

Use your attention to detail and organisational skills to support the commercial team at MotorOne Group.

About the role:

• $52K + super
• Full time, permanent position
• Enjoy your motorised desk on the 9^th floor in their state-of-the-art office in Mulgrave (where you can see all the way to the bay)
• Be part of a team that works hard but has a lot of fun too (Friday games, monthly lunches, onsite gaming room with table tennis, arcade machines and car racing games)

What you’ll be doing:

• Prompt, courteous and professional response to all correspondence via phone or email within KPI.
• Undertake importing, processing and accurate data entry of new Fleet Orders within nominated KPI
• Integrity of data is checked for accuracy and missing, or incorrect data which is submitted daily
• Amending orders efficiently and accurately when requests come through
• Coordinate and oversee electronic enquiries
• Generate invoices and issue customer warranty documentation at the completion of each order within KPI
• Maintain a daily log; New Orders Tally & Order Count
• Full list of duties available within the Position Description upon request

What we’re looking for:

• An organised and proactive customer service star who can maintain customer satisfaction
• Outstanding attention detail (this is the most crucial skill so your resume is a good place to start in demonstrating this skill)
• Confident and friendly phone manner
• Ability to work to set KPIs
• An engaged team player who will contribute to the fun and overall success of the team

How to apply:

• Apply with your up-to-date resume (covering letter is recommended if your resume doesn’t demonstrate your skills and experience against the “what we’re looking for” criteria
• MotorOne is partnering with Horner Recruitment for this position. For any questions or for a confidential chat about this role, contact Hanni on 03 8558 4444

At Horner we embrace diversity, inclusion and equal opportunity. We recognise the value of a diverse workforce and the creation of inclusive workforce cultures. We welcome and encourage applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTQI, and individuals with disabilities or culturally and linguistically diverse backgrounds.

We provide reasonable adjustments for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@horner.com.au