DESCRIPTION

Using your customer service and problem-solving skills, you will be providing support to car dealerships and customers around Australia.

About the role:

• Full time, permanent position
• Located in Mulgrave – from your desk on the 9^th floor you can see all the way to the bay
• Spacious open plan office where you will have your own allocated motorised desk
• $60K + super
• Be part of a team that works hard but has a lot of fun too (Friday games, monthly lunches, onsite gaming room with ping pong, arcade machines and car racing games)

What you’ll be doing:

• Generate invoiced and issue warrant documentation
• Maintain a daily customer service log
• Action all delegated orders, update and maintain stock registers, maintain fleet company portals
• Resolve product and service related issues
• Create bookings for dealerships

What we’re looking for:

• An organised and proactive customer service professional
• Great attention detail
• Not afraid to pick up the phone and call a dealer to resolve an outstanding order
• Ability to work to set KPIs
• A fun colleague who will contribute to the overall atmosphere in the team

How to apply:

• Apply with your up to date resume
• For any questions or for a confidential chat about this role, contact Hanni on 03 8558 4444

At Horner we embrace diversity, inclusion and equal opportunity. We recognise the value of a diverse workforce and the creation of inclusive workforce cultures. We welcome and encourage applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTQI, and individuals with disabilities or culturally and linguistically diverse backgrounds.

We provide reasonable adjustments for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@horner.com.au