DESCRIPTION

Join Our Global Team at Della Toffola

Launched in early 2010, Della Toffola Pacific focuses on the Australian, New Zealand and emerging Asian markets, serving both large and small wineries and vineyards. Della Toffola has over 50 years of experience in wine-making and stainless-steel processing with commitment to excellence, cutting-edge technology, and a passion for innovation, making them an industry front runner.

Being part of the Omnia Technologies Group creates a magnitude of career opportunities for motivated and driven professionals on a global scale.

About the role

Along with your strong communication skills and customer service, you will be responsible for:

• Providing high levels of knowledgeable Customer service to internal and external stakeholders.
• Build strong relationships with Customers and Manufacturers based in Italy.
• Scheduling Technicians interstate around Australia and in New Zealand.
• Attending to general customer queries via phone calls and email, swiftly and accurately as per Della Tofolla standards, and policies.
• Processing applications, ensuring orders are received, verified, and circulated accurately.
• Using the existing record management systems to maintain records, manage documentation and coordinate work flow.
• Being proactive by participating in continuous improvement processes.
• Based in Preston, accessible by public transportation – walking distance from Northland Shopping Centre.

What in it for you

• Play a pivotal role in shaping the future of our rapidly expanding company.
• Collaborate with a diverse and talented team of professionals from around the world.
• Take on exciting challenges and contribute to groundbreaking projects.
• Enjoy a competitive compensation with secondments available to you.
• Benefit from tailored, ongoing training and development opportunities.
• Organic growth and growth through acquisition.

About you

• Vibrant and confident – brings a positive attitude to work.
• Experience in an inbound/outbound Customer service or sales role.
• Strong relationship building and influential skills – Ability to successfully negotiate.
• 3 years+ of customer service experience.
• Salesforce software experience is highly desired.
• Bilingual (Italian) is highly desired.

How to Apply

If you’re ready to join a dynamic team and contribute to Della Toffola’s ongoing success, please apply now. For a confidential discussion about the role, please contact Amulya Manchukonda on 03 9604 2888.

Applications will be accepted until Friday the 27^th of October.

At Horner we embrace diversity, inclusion and equal opportunity. We recognise the value of a diverse workforce and the creation of inclusive workforce cultures. We welcome and encourage applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTQI, and individuals with disabilities or culturally and linguistically diverse backgrounds.

We provide reasonable adjustments for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@horner.com.au