DESCRIPTION

Join the Team at Della Toffola

Launched in early 2010, Della Toffola Pacific focuses on the Australian, New Zealand and emerging Asian markets, serving both large and small wineries and vineyards. Della Toffola, as a part of the Omnia Technologies Group, has over 50 years of experience in wine-making and stainless-steel processing with commitment to excellence, cutting-edge technology, and a passion for innovation, making them an industry front runner.

About the role

Liaise with key stakeholders, manage customer enquiries, provide timely updates and help shape the future of Della Toffola in this critical role. Along with your strong communication skills and customer service, you will be responsible for:

• Build strong relationships with Customers in Australia and New Zealand, and Manufacturers based in Italy.
• Schedule Technicians around Australia and in New Zealand.
• Attend to general customer queries via phone calls and email, swiftly and accurately.
• Process requests, ensure orders are received, verified, and circulated.
• Use the record management system to maintain records, manage documentation and coordinate work-flow.

What’s in it for you

• Play a pivotal role in shaping the future of this rapidly expanding company.
• Collaborate with a diverse and talented team of professionals from around the world.
• Take on exciting challenges and contribute to groundbreaking projects.
• Enjoy competitive compensation with secondments available to you.
• Benefit from tailored, ongoing training and development opportunities.

About you

• Vibrant and confident – brings a positive attitude to work.
• Experience in an inbound/outbound Customer service or sales role.
• Strong relationship building and influential skills – ability to successfully negotiate.
• Good level of computer literacy, ability to learn new systems.
• Bilingual (Italian) would be an advantage but not essential.
• Dear inventory management system experience is desirable but not essential.
• CRM experience, SalesForce experience is desirable but not essential.

How to Apply

If you’re ready to join a dynamic passionate team of like-minded individuals and benefit from ongoing development whilst contributing to Della Toffola’s continued growth, please apply now. For a confidential discussion about the role, please contact Amulya Manchukonda on 03 9604 2888.

At Horner we embrace diversity, inclusion and equal opportunity. We recognise the value of a diverse workforce and the creation of inclusive workforce cultures. We welcome and encourage applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTQI, and individuals with disabilities or culturally and linguistically diverse backgrounds.

We provide reasonable adjustments for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@horner.com.au